Managing customer messages is a vital part of any online business. With Ciriks Website Builder, you can efficiently access and manage messages sent by users through the Contact Us section. Follow this step-by-step guide to streamline your customer communication.

Guide to Viewing Customer Messages

To access user messages, log in to your Ciriks Website Builder admin panel using your credentials, navigate to the Customer Management section in the main menu, and click on the Contact Us tab. Here, you will find a list of all received messages along with key details.

Understanding the Message List

Once inside the Contact Us section, you will see a structured list of messages with the following details:

• ID: Unique identifier for each message
• Name: Sender’s name
• Email: Sender’s email address
• Subject: Message topic
• Date: Submission date

Managing Messages

To read a message: Click on the View Icon to see the full content.

To delete a message: Click on the Delete Icon to remove it from the system.

Conclusion

With Ciriks Website Builder, handling customer messages is simple and efficient. Following these steps will help you access, review, and manage inquiries with ease. If you need further assistance, feel free to reach out to our support team.