To ensure clarity and consistency, the following terms and definitions are provided for the purpose of these Terms of Use:
We provide our Services on an "as is," "with all faults," and "as available" basis, without any warranties, whether explicit or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, workmanship, non-infringement, or any other guarantees, as permitted by law. We do not warrant the completeness, accuracy, quality, reliability, security, or compatibility of our Services with your specific activities, devices, systems, browsers, software, or legal requirements.
We cannot guarantee the absence of bugs, program limitations, or other issues during operation. Our platform and tools are offered in their current state, and we reserve the right to determine which functionalities are included. While we value user feedback and may consider it for future developments, there is no obligation to act upon it.
We reserve the right to modify the system’s structure, appearance, and service availability at any time, without prior notice. These changes may include, but are not limited to:
Users acknowledge that these modifications may be made for various disclosed or undisclosed reasons, and users are not entitled to file claims or demands regarding these changes.
The Provider also reserves the right to make adjustments that may affect the visual or functional aspects of users' websites. As a commercial product, our website builder is designed to ensure optimal performance for all users. Additionally, we may suspend or discontinue certain services, tools, or functionalities—whether internal or third-party—at our sole discretion to maintain the platform’s overall efficiency and sustainability.
We do not guarantee uninterrupted service or immunity from issues such as malfunctions, downtime, unauthorized access, or technical failures. Events such as hardware or software issues, communication disruptions, or external factors may impact service performance.
In such cases, the Provider is not liable for direct or indirect damages, personal suffering, or any related consequences. While we strive to maintain reliable and continuous service, we cannot guarantee absolute faultlessness.
Information submitted through our system may be accessible to internet users and distributed across various channels. Users are advised to exercise caution when sharing personal information, such as addresses or phone numbers, and when responding to inquiries received through the system. Always treat digital communications with the same level of caution as non-digital interactions to protect your personal data.
The Provider retains exclusive ownership and all intellectual property rights related to the system, including but not limited to software, applications, computer code, design features, graphic assets, textual content, and any other materials within the system. Unauthorized reproduction, distribution, public display, or sharing of these materials with third parties is strictly prohibited without the Provider’s prior written consent.
By using our Services, you acknowledge that this agreement does not grant you any rights, ownership, or interests in the Provider’s trademarks, logos, intellectual property, trade secrets, or other proprietary materials. You also agree not to modify, translate, or create derivative works of the Services or user-generated content. Ownership and intellectual property rights remain with the Provider, regardless of any payment made for the use of the Services.
While we do not claim ownership of your content (e.g., designs, images, videos), we may need access to, upload, or copy your content to provide our Services. By using our Services, you grant the Provider a non-exclusive, transferable license to use your content solely for service-related purposes. The Provider does not endorse, publish, or assume liability for User Content available on the platform.
The Provider reserves the right to include a text line or logo (attribution link) in the footer of websites created using the platform. This link redirects to a designated location determined by the Provider. Changes to the design, size, text, logo, placement, or target of the attribution link may be made at the Provider’s discretion without prior notice.
Clients may remove the attribution link by purchasing specific premium packages. Without this upgrade, the link remains a permanent feature on the client’s website.
The Provider offers a curated selection of templates for users to customize their websites in alignment with their brand identity. The Provider retains the right to discontinue any templates, layouts, or design elements at its discretion, which may affect existing users of those templates. While alternatives may be suggested, no binding obligation to provide replacements exists.
Websites created on the platform cannot be hosted on external servers or outside the system’s framework under any circumstances. This restriction ensures consistency and quality across the platform.
The platform supports freedom of expression while adhering to applicable legal standards. Users are prohibited from posting content that:
The Provider assumes no liability for the nature or quality of content uploaded or displayed within the system. This includes the accuracy, reliability, or potential impact of such content. Users are responsible for any consequences, including damages or losses resulting from their content.
Content published on the platform is publicly accessible and may elicit unpredictable responses. The Provider is not responsible for any reactions or consequences resulting from user-published content.
The Provider reserves the right to reject or remove content that violates these guidelines or poses harm to the system or third parties. Such actions may be taken without prior notice. For inquiries about these terms, contact info@ciriks.com.
To access the platform, users must create an account with a secure password linked to their registered email. Maintaining password confidentiality is essential, and regular password updates (every three months) are recommended.
Users can appoint "Contributors" to manage their sites, but they remain responsible for the Contributor's actions. Advanced security measures like two-factor authentication (2FA) are encouraged.
The Provider prioritizes data integrity but is not liable for data loss due to deletion, hacking, or other incidents. Users must adopt strong data management practices to protect their information.
Users should carefully manage system permissions and regularly review and adjust access to minimize security risks.
While the system offers tools to restrict access to specific content, absolute security against unauthorized access cannot be guaranteed. Users are advised not to upload sensitive or critical data.
Users should exercise caution when uploading and sharing content on the platform, using available tools wisely to protect sensitive information.
Secure channels should be used for transmitting sensitive data to mitigate risks during communication.
Users should stay informed about system updates and patches, which often include vital security improvements. Prompt implementation of these updates is essential.
Users are responsible for maintaining backups of their data. Before uploading content to the system, users should retain duplicate copies to ensure data recovery in case of loss. Regular backup routines are critical for data preservation.
While the Provider strives to offer a secure platform, responsibility for initiating and maintaining backups lies solely with the user.
We are committed to fostering inclusive digital experiences and ensuring that our website is accessible to all individuals, including those with disabilities. To achieve this, we have aligned our website with established accessibility standards, dedicating significant time and resources to comply with the Web Content Accessibility Guidelines (WCAG) 2.0 at the AA level. While our efforts aim for comprehensive accessibility, certain sections of the website may not fully conform to these standards.
If you encounter accessibility issues, we welcome your feedback, comments, and suggestions at support@ciriks.com. Our team is dedicated to addressing accessibility concerns and appreciates your assistance in identifying areas for improvement.
As a user, you are responsible for ensuring compliance with your country's accessibility regulations related to equal rights for individuals with disabilities. It is your obligation to familiarize yourself with the relevant laws and adhere to any stipulated timelines for compliance.
Please note that adapting your website to meet accessibility requirements is not a service we provide, regardless of whether you are using free, trial, or paid services. Ensuring compliance with these regulations is solely your responsibility.
Our platform offers an Accessibility plugin as part of its toolkit. However, the use of this plugin does not guarantee full compliance with accessibility regulations specific to your jurisdiction. It is your responsibility to evaluate and meet the applicable accessibility standards.
For questions or feedback, you can reach our accessibility representative at support@ciriks.com. Your input is valuable in our ongoing efforts to enhance accessibility.
The Provider does not assume responsibility for any disputes, disagreements, or interactions that arise between you (the user) and the end users of your website. The Provider will not intervene or mediate in such matters.
All terms and conditions outlined in our system also apply to the end users of your website. It is your responsibility to ensure that end users are informed about these terms and that your website remains compliant with them. Maintaining alignment with our terms is essential for the smooth operation and compliance of your website.
You are accountable for the conduct and behavior of end users on your website. It is your duty to ensure that website content and user interactions meet acceptable standards and do not violate the terms outlined in our system.
As the administrator of your website, you must ensure that end users are informed about applicable terms and conditions. This may include displaying notices, disclaimers, or links to the terms and conditions on your website to promote transparency and compliance.
You are responsible for protecting the rights and privacy of end users in accordance with relevant laws and regulations. This includes safeguarding personal data and refraining from actions that could compromise end-user rights.
Our platform offers users the option to access services either for free or during a trial period. The terms for this accessibility are as follows:
At the conclusion of the trial or free period, users can either:
The Provider reserves the right to modify the availability or duration of these offers for all or specific products at its sole discretion and without prior notice.
This Payment Policy outlines the terms and conditions governing the financial aspects of your use of our platform. Please review the details carefully to ensure a clear understanding of our payment procedures.
Full payment is required to access and use the services or products you select. Delays caused by payment validation issues, such as credit card processing or bank transfers, may result in a temporary suspension of services until the payment is successfully processed.
We offer multiple payment methods, but services are only activated upon full payment. Billing is conducted based on your account’s billing cycle, starting from the date of account creation. To avoid disruptions, users must update payment information promptly to maintain uninterrupted access to services.
Certain paid services are set to automatically renew at the end of their subscription period unless auto-renewal is disabled. Renewals will match the duration of the original subscription and reflect the standard applicable fee (excluding initial promotional discounts).
We will attempt to charge renewal fees approximately two weeks before the renewal date. If payment fails, we reserve the right to retry or temporarily suspend your account. Disabling auto-renewal must be completed at least two weeks before the subscription ends. Once renewed, the new subscription period is binding, and refunds will not be issued.
You are solely responsible for ensuring successful renewals, even if services are set to auto-renew. Any service disruptions due to cancellations or payment failures are your responsibility, and claims against the Provider for such issues will not be entertained.
If you subscribe under a promotional offer, your subscription will automatically renew at the standard fee once the promotional period ends. No notice of this fee adjustment will be provided, and you agree not to dispute the renewal pricing as a fee change.
We reserve the right to modify our fees at our discretion. If changes impact ongoing subscriptions, we will notify you promptly.
Unless explicitly stated, fees do not include applicable taxes (e.g., VAT, sales tax, or GST). Users are responsible for remitting any taxes related to their payments. If taxes are required to be collected by us, they will be added to your invoice. Users should also check for additional charges such as currency conversion or international transaction fees imposed by third parties.
Invoices are generated electronically and sent to your registered email. They are customized based on the country specified in your billing address and may be accessed through your User Account. While invoices are tailored to local requirements, they might not meet all legal standards in every jurisdiction and may serve as pro forma invoices if needed.
We offer a 14-day money-back guarantee for the initial purchase of new website packages (3 months or longer). This policy does not apply to monthly packages, renewals, or upgrades. Refunds for prepaid long-term services are not prorated.
After the 14-day refund period, fees are non-refundable. At our discretion, we may authorize refunds but reserve the right to deduct cancellation fees.
If you receive a free domain as part of a plan, the domain cost will be deducted from any refund if the plan is canceled within the 14-day refund period. Domains are non-refundable, and failure to deduct domain costs may result in temporary suspension of the domain until payment is received.
Disputes or chargebacks for due payments are treated as violations of this Payment Policy. In such cases:
Before initiating disputes or chargebacks, we encourage users to contact our billing team at billing@ciriks.com to resolve issues amicably. We reserve the right to contest disputes with the relevant financial institution by providing evidence of authorized transactions and service use.
Users may terminate services before the end of their subscription period, but no refunds will be issued. All transactions are final, and this policy applies to all products and services offered by the Provider.
Domain registration and management require clarity and precision. This section outlines the terms and responsibilities related to acquiring and managing domain names.
The Registration Manager has the discretion to accept or decline domain registration or renewal requests. This may include cases where the domain name does not meet eligibility criteria. The Provider is not liable for unfulfilled renewals or domain purchases.
Domain registration or renewal is completed only after the Registration Manager processes the request. The Provider cannot predict the exact timing of registration, as it is beyond its control.
The Provider’s role is limited to platform operations. Decisions or actions by Registration Managers, such as rejecting or suspending a registration, are outside the Provider’s control. Therefore, no claims against the Provider will be entertained in these cases.
Domains may be canceled after an order is placed, but refunds for unused registration periods will not be issued. Once a domain is registered, modifications or substitutions for alternative names are not possible.
Domain transfers or renewals can take up to five business days. Associated costs, including renewal fees, are the customer’s responsibility. Transferring a domain to the Provider may incur additional fees.
Accurate and updated domain holder information is required under the Internet Corporation for Assigned Names and Numbers (ICANN) guidelines. This includes domains such as .COM, .NET, .ORG, and others.
Domain holders must confirm their email addresses within 15 days of registration or updates by clicking an automated link. Failure to confirm results in suspension of the domain’s online activity. Suspension does not remove the obligation for renewal, and non-renewal will lead to deletion. Responsibility for email confirmation rests solely with the customer.
ICANN provides resources detailing domain holders' rights and responsibilities regarding generic top-level domains (gTLDs). More information is available at ICANN Resources.
Our platform allows clients to create mailboxes under their unique domain names for professional communication. Clients are responsible for incoming messages, including any malicious content such as viruses, and must implement necessary safeguards.
The Provider does not back up mailbox data. Clients are responsible for downloading and storing incoming messages locally. The Provider is not liable for data damage or loss if messages are retained only on the mail server.
While we strive for optimal performance, the Provider is not responsible for malfunctions, missed emails, or other mail server-related issues.
The Provider is not liable for damage caused by content transmitted through the mail server, including emails, contacts, or calendar items.
To maintain infrastructure integrity, the Provider may limit the number of emails sent from each mailbox.
Mailboxes may be removed if complaints arise from internet service providers or global spam blacklists. This measure ensures adherence to reputable email practices.
Using our platform to send spam, whether directly or via external services, is strictly prohibited. We maintain a zero-tolerance policy toward spamming activities.
Spamming that disrupts the Provider’s servers or operations may lead to termination of services or removal of the website from our platform without prior notice.
Clients must use email and messaging tools responsibly and not for unsolicited spam. Misuse may result in the immediate suspension of system activity.
Clients are responsible for ensuring compliance with local laws governing email communication and opt-out requests. The Provider does not guarantee legal compliance.
The Provider allows users to report spam, assisting in identifying and addressing sources of unsolicited messages.
Sending spam via external servers is prohibited. Violations may result in site blocking and require indemnification of the Provider for damages caused.
Tools for monitoring user engagement and mailing list participation are provided but are not guaranteed to be accurate or complete. Responsibility for their use lies solely with the site owner.
To enhance the functionality and aesthetics of our platform, the Provider integrates external elements, such as images, videos, fonts, text, and audio, provided by third-party entities. These elements aim to deliver a seamless user experience. The Provider reserves the right to discontinue the use of any third-party components without prior notice or explanation. Clients acknowledge that no claims or demands may be made against the Provider regarding such discontinuation.
The term "images" encompasses all forms of media content, including videos, illustrations, icons, and similar assets.
Clients may use a curated selection of media assets provided through the platform solely for website creation within the platform. This usage does not confer ownership, and the following restrictions apply:
Clients must use the assets responsibly and comply with all applicable laws, including privacy regulations.
While efforts are made to ensure high-quality media, occasional discrepancies in resolution or representation may occur. The Provider is not liable for such issues.
The Provider may remove specific media assets from the system at its discretion, even if already in use. Alternative replacements are not guaranteed.
The Provider is not liable for damages, legal claims, or other issues arising from the use of third-party media content.
Media assets are not exclusive, and other users may use the same content. Clients acknowledge this and waive exclusivity claims.
Media content must not be used for inappropriate, offensive, or controversial purposes. Content featuring models or properties in potentially unflattering contexts requires a disclaimer indicating illustrative use only (e.g., “Stock photo. Posed by model”).
Certain fonts available through the platform are sourced from Google Fonts. Usage adheres to Google Fonts’ terms, which may change without notice. Clients must verify licensing requirements and accept any consequences of discontinued font availability. Google Fonts terms are accessible here.
Clients may upload custom fonts but assume full responsibility for ensuring legal licensing. The Provider is not liable for performance issues or copyright violations resulting from client-uploaded fonts.
The platform integrates AI tools to assist in content creation and media suggestions. These tools are governed by the following terms:
AI-generated content is provided as a foundational resource and should be verified for accuracy and appropriateness. The Provider is not liable for any consequences of using AI-generated content.
The Provider does not claim ownership of AI-generated content. Users must ensure the originality and legality of the content to avoid copyright infringements.
AI-generated content is a starting point that users should tailor and enhance for their specific needs. Combining AI tools with a personal touch yields optimal results.
"Content" includes any material generated by AI tools, such as text, images, graphics, or media assets.
The Provider reserves the right to modify the terms governing AI-assisted tools. Users should review updates periodically.
The platform may contain links to third-party websites. These links are provided for convenience, and the Provider is not responsible for the accuracy, legality, or content of external sites. Users must exercise discretion when interacting with third-party sites.
The platform offers eCommerce tools to facilitate the sale of goods, services, and digital content. Users are solely responsible for all aspects of their eCommerce operations, including tax compliance, product representation, and customer interactions.
Users leveraging third-party payment processors for transactions must adhere to their terms. The Provider does not mediate or assume responsibility for any interactions or disputes with these processors.
Users are responsible for collecting, reporting, and remitting taxes related to their sales. The Provider does not offer tax advice, and any references to taxes within the platform are illustrative.
Users are solely responsible for fulfilling and delivering products or services sold through their websites. The Provider does not participate in these processes.
The Provider is not involved in disputes or interactions between users and their customers. Users must maintain clear communication channels and adhere to all applicable regulations.
Users are prohibited from selling prohibited or harmful products or engaging in activities that violate laws, regulations, or Provider policies.
The Provider reserves the right to suspend, limit, or deactivate eCommerce services at its discretion for any violations of terms or policies. Suspension or removal may occur without prior notice and without liability to the user.
The Provider reserves the right to modify the scope, hours, and methods of support services at its sole discretion. This includes the potential discontinuation of support services. Any changes to support parameters, including cancellation of support for specific customers or in general, do not entitle clients to claims or demands, including proportional or full refunds for purchased products.
Clients acknowledge that the decision to alter or discontinue support lies solely with the Provider and that no claims against the Provider will be entertained in such circumstances.
The Experts Program is designed for professionals such as web designers and developers to create websites for their clients using our platform. In return, experts earn attractive commissions, along with access to premium features and tools.
Interested individuals can register through the dedicated Experts page or within the platform if they are already using our services. Upon completing the registration process, experts gain access to the program and its benefits.
The Provider reserves the right to review and evaluate an expert’s registration and ongoing activities to ensure compliance with program terms.
Experts are solely responsible for:
Websites created for personal use by experts are not eligible for program benefits and will be treated as standard user websites.
Note: The Provider reserves the right to modify or withdraw program benefits and adjust commission structures at its discretion.
All communication related to the Expert Program must be directed to info@ciriks.com. Experts are encouraged to resolve disputes through this channel.
The Provider reserves the right to update program terms at any time. Continued participation after updates constitutes acceptance of the revised terms. Experts are advised to review terms periodically to remain informed.
The Build My Site Program ("Program") provides customers with a complimentary website design upon purchasing at least the Advanced annual premium plan. By enrolling, you agree to the terms outlined below, in addition to the general terms of use of our platform.
The Provider reserves the right to modify, offer, or terminate the Program at any time without prior notice. Customers acknowledge that changes to the Program may include its discontinuation or transitioning it to a paid service.
Customers must provide the content required for website creation. The Provider assumes no responsibility for the accuracy, legality, or appropriateness of customer-submitted content.
Participation in the Program is contingent on the customer acknowledging that the Provider's platform and tools meet their project needs.
The Program does not include adjustments for website accessibility compliance. Customers are responsible for ensuring their websites adhere to applicable accessibility laws and standards, including but not limited to:
Customers are prohibited from accessing the website editor during construction. Unauthorized access will result in the immediate cessation of the project, and the website will be marked as complete. No further revisions or refunds will be provided.
Customers must submit a content form upon enrolling in the Program. Failure to provide required content will delay the project but will not justify cancellation or refunds.
Cancellation requests follow the platform's general terms of use. For separately purchased designs, a 30% fee will be deducted to cover design work, and the remaining amount will be refunded.
By participating, customers grant the Provider the right to showcase their website in portfolios, case studies, and marketing materials. Customers wishing to opt out must notify the Provider in writing.
Participation in the Program constitutes agreement to these Terms. The Provider reserves the right to amend these Terms without notice. Continued participation implies acceptance of any updates.
For inquiries or concerns, contact support@ciriks.com.
The Provider reserves the right to transfer rights to a third party. Customers cannot delegate or transfer their responsibilities or rights under this agreement without the Provider’s explicit written consent.
These terms supplement other system rules. In case of conflict, these Terms take precedence.
The Provider may terminate accounts for violations of these Terms, in part or whole, without prior notice.
This agreement is governed by the laws of the Netherlands. All disputes fall under the exclusive jurisdiction of the courts in Breda, Netherlands, ensuring focused and efficient resolution.